This Privacy Policy explains how KiSS Print Studio collects, uses and protects your personal information when you use this website, place an order or contact us.

By using this site, you agree to the collection and use of information in accordance with this policy.

1. Who we are

KiSS Print Studio is a sole-trader business based in West Yorkshire, UK.
For the purposes of UK data protection law, KiSS Print Studio is the data controller for the personal information collected through this website.

2. Personal information we collect

We collect personal information that you choose to provide when you:
• place an order through our online store
• submit an enquiry or quote request
• create or use a customer account (if available)
• sign up to any mailing list or marketing (if enabled)

This may include:
• name
• email address
• contact telephone number
• delivery name and address
• personalised names, initials or messages to be printed
• artwork, logos or images you upload or send to us
• order details (products ordered, sizes, colours, quantities, prices)
• any other information you choose to include in messages or notes

We also collect basic technical information when you use the site, such as:
• IP address and approximate location
• device and browser type
• pages visited and actions taken on the site

This technical information is collected through cookies and similar technologies (see section 6).

3. How we use your information

We use the information we collect to:
• process and fulfil your orders
• communicate with you about your orders, enquiries or quotes
• provide customer support and handle returns or issues
• personalise products with the names, initials or artwork you supply
• manage your account (if you create one)
• maintain and improve our website and services
• comply with legal and tax obligations

We only use your personal information for the purposes described in this policy, or for closely related purposes that are compatible with the original reason you provided it.

4. Lawful bases for processing

We rely on the following lawful bases under UK data protection law:

• Contract – where processing is necessary to enter into or perform a contract with you, for example to process and deliver your order or respond to your enquiry.
• Legal obligation – where we need to keep certain records for tax, accounting or other legal requirements.
• Legitimate interests – where we use your information in a way that is necessary for our legitimate business interests and not overridden by your rights, for example to prevent fraud, keep our website secure or understand how customers use our site.
• Consent – where you have clearly agreed to a specific use of your information, such as receiving optional marketing communications. You can withdraw your consent at any time.

5. Payment processing and third-party services

This website is built and hosted on the Wix platform. When you place an order, your information is processed through Wix Stores and related Wix services to help us manage orders, payments and communications.

Payments are processed by third-party payment providers. These providers receive your payment details directly and use them in accordance with their own privacy policies.

We may also use other third-party services to help operate the website (for example, email services, analytics tools or delivery/courier integrations). These providers only receive the information they need to perform their services and are required to protect it appropriately.

6. Cookies and website analytics

This website uses cookies and similar technologies to:
• make the site work properly and keep it secure
• remember your preferences and items in your cart
• understand how visitors use the site so we can improve it

Some cookies are essential for the site to function. Others (such as analytics or marketing cookies) may be optional and can be managed through your browser settings or any cookie banner provided on the site.

We may use website analytics tools (for example, tools provided by Wix or other providers) to collect aggregated, anonymous information about site usage, such as page views, time on site and general visitor behaviour. This information does not identify you personally.

7. Data retention

We keep your personal information only for as long as necessary for the purposes described in this policy, including:
• to provide the products and services you have requested
• to maintain records required for tax, accounting or legal reasons
• to resolve disputes and enforce our agreements

When we no longer need your information, we will delete it or anonymise it in line with our data retention practices and legal obligations.

8. Your rights

Under UK data protection law, you have the right to:
• access the personal information we hold about you
• ask us to correct inaccurate or incomplete information
• ask us to delete your personal information in certain circumstances
• ask us to restrict or object to the processing of your information in certain circumstances
• ask us to transfer your information to you or another provider where technically possible
• withdraw consent where we rely on consent (for example, for optional marketing)

If you wish to exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your personal information. For more information, visit www.ico.org.uk.

9. How to contact us about your data

If you have any questions about this Privacy Policy or how we handle your personal information, or if you wish to exercise your data protection rights, please contact us.

Data protection contact: KiSS Print Studio
Email: info@kissclothingonline.com

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

Last updated: October 2026